“Free” Security Won’t Work for Your SMB Anymore – Here’s Why

You probably know by now that protecting your small business from threats is absolutely essential, and even if you haven’t taken the steps to have an off-site backup or an on-board IT helper, you’ve probably done your best with your resources and installed the free software available to small businesses. Of course, this is a … Read more

Ways Cloud Computing Can Help Your Business Go Green

An environmentally friendly approach to sharing and storing your computer generated documents and other communications, cloud computing can also help you and your business save money and operate much more efficiently and effectively. Every computing need from servers to hardware to software to paper can be adapted by using cloud-based solutions, using less energy, resources … Read more

The Hidden Value of Customer Feedback from Social Media

Most companies that are active on social media are aware of the importance of having a social media manager, a specialist who analyzes and brings their insights and conclusions about the company’s status on social media sites to management. There are obvious metrics and superficial insights that can be gained from a cursory examination of … Read more

The Differences Between Customer Experience and Customer Engagement

With all the emphasis put on the customer in the global business environment, knowing what your customers want, how they feel about your products or services and what their expressed views are on social media, knowing the nuances of customer terminology is critical to be able to differentiate between a satisfied customer and one who … Read more

Internet of Things Security is Cause for Concern for Consumers

The Internet of Things (IoT) is the international effort to incorporate unique identifiers to give household and industrial devices the ability to transfer data over a network and avoid human-to-human or human-to-computer involvement. In other words, the chips included on IoT devices will do all the work. The advantages are that companies will be able … Read more

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